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The standard hourly rate for LinkArtist Multimedia is $75 per hour for design, $90 for programming.

If you hire us for smaller projects, we have a minimum charge of 1 hour, so it is better to have all of your smaller jobs in one request.

Absolutely not.

We do not do spec work , so don't even ask.

We provide enough work examples for people to make a decision. Spec work undermines the whole design industry and is half the reason why designers have to protect themselves. Absolutely nu-uh. 

Yes, we do.

We are currently looking into a Direct Debit system for Australian clients (you may know EzyPay), but yes, if you are in need of additional time to pay, it's no problem. Get in touch with us and we'll figure something out! 

If you require more than our allocated concepts (usually 2 concepts and 2 revisions), a further 6-8 hours will need to be allocated to the budget for each concept. Additional revisions will require 2-3 hours. We do not do additional concepts or revisions for free, except in rare circumstances.

Note: The briefing stage is very important because it gives you an opportunity to express our likes and dislikes, brief us on any style guides, etc. The single biggest contributor to projects going over budget is lack of adequate feedback, or vague design specifications.

If you give us a vague design spec and tell us to "be creative" - we will. But it does not mean that we will do limitless revisions until you "like" it. You are buying our time and expertise, not the finished product. 

You are still liable for all costs if you simply don't like a design, or the design spec changes mid project.

Deposits are necessary to retain, or reserve, our services because we allocate and prioritise our time between 1 & 3 months in advance.

The 40% Deposit covers us for any cancellation, plus the work we put in to create prototype designs, attend meetings, and research you and your brand. There is a significant investment of time in planning and building a professional website, and it ensures that we are adequately compensated.

Project Milestones:

Project Milestones are the “check off” points that we will reach throughout the design process, and we require payment before commencement of the next phase. This is intended to protect both us and the client – it ensures that we are compensated for the work we complete, and it helps you to keep us accountable. It also helps us to keep track of the project more effectively, and also to stay “on task”. The three milestones are:

1. Project Commencement – 40% Deposit required prior to commencement of work

2. Final Design signoff – 30% payment required prior to commencing development

3. Final site goes live – 30% balance, plus any additional costs that that been incurred (e.g. print work, software purchases on your behalf, or other jobs beyond the scope of this quote)

You can opt out of the project at any of these points, but you forfeit any deposits that have been made.

Please note that refunds are only given in exceptional circumstances.

For smaller projects with shorter timeframes, we do not use the 40/30/30 payment plan. We request that 50% be paid upfront and the remaining 50% be paid upon completion. We will tell you if you enquire which payment system is expected.

We also offer payment plans, whereby you can pay the 40% deposit, then a monthly payment plan until the project is paid for. Please enquire about this if you would like to utilise this service.